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Enable Data Roaming for Optimal Setup

Updated over 2 months ago

How to Enable Data Roaming for Your eSIM and Ensure It Works Effectively

Enabling data roaming is an essential step to activate and use your Nomad eSIM for mobile connectivity in your travel destinations. This guide outlines the importance of data roaming, how to enable it, and what to consider for optimal eSIM performance.

Why Do You Need to Enable Data Roaming for Your eSIM?

Data roaming must be enabled for your eSIM to connect to local networks in your destination country and provide internet service. Unlike traditional SIM cards, Nomad eSIMs function by connecting to networks outside your primary carrier. Activating data roaming does not result in standard roaming charges from your home carrier; instead, all data use is covered under your Nomad eSIM plan. This setup is required even if your eSIM plan may include a local number, as devices recognize it as a foreign SIM.

General Steps to Enable Data Roaming for Your eSIM

To activate data roaming and use your Nomad eSIM:

  1. Open your device’s Settings.

  2. Navigate to Mobile Data (or Cellular or Networks, depending on your device).

  3. Select your eSIM profile from available plans.

  4. Find the Data Roaming option and toggle it ON.

  5. Ensure the eSIM is set as the default line for Mobile Data.

If you’re having trouble with your connection, disable WiFi and restart your phone to allow the eSIM to activate correctly. Sometimes toggling airplane mode ON and OFF can also help establish the connection.

Device-Specific Instructions

For Android Devices

  1. Go to Settings.

  2. Select Connections or Mobile Networks (names may vary across different manufacturers).

  3. Tap on your eSIM profile.

  4. Toggle Data Roaming ON.

For iOS Devices

  1. Open Settings and go to Cellular (or Mobile Data).

  2. Tap on your eSIM under Cellular Plans.

  3. Toggle Data Roaming ON.

Common Queries

Should I enable data roaming for my primary SIM?

No, you do not need to enable data roaming for your primary SIM to activate your eSIM. Ensure that the eSIM is set as the active line for mobile data to avoid charges on your primary SIM.

Is data roaming required in all countries?

Yes, data roaming should be enabled for all Nomad eSIMs, regardless of the destination or whether the plan includes a local number (e.g., Thailand). This is universal for all countries to ensure network connectivity.

What happens if I turn off data roaming?

If data roaming is disabled, your eSIM will not connect to local mobile networks for internet access. However, enabling it ensures full functionality, and usage is covered under your Nomad eSIM prepaid plan.

How can I turn off data roaming for my eSIM when not in use?

  1. Go to your eSIM profile in device settings.

  2. Scroll down to Data Roaming and toggle it OFF. This is useful for managing mobile data usage when traveling.

Troubleshooting Tips

  • Ensure data roaming is toggled ON.

  • Disable WiFi before activating the eSIM.

  • Restart your device or toggle airplane mode to reset the connection.

By following these steps and tips, you can activate your Nomad eSIM with ease and enjoy seamless connectivity while traveling.

For further assistance, please reach out to our support team via Chat.

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