The APN (Access Point Name) settings are important to ensure that your eSIM is able to access the local network properly and for the use of mobile data.
Automatic APN settings
In most cases, Nomad eSIMs will automatically configure your APN settings for you, so you shouldn't need to set them up.
Manual APN settings
However, for some devices, the APN does not always auto-configure, and in these cases you will be required to set the APN fields manually.
First, you must find the name of your eSIM provider (Nomad sources eSIMs from multiple providers to give you the best network coverage) - do this either by checking your installation email or your plan details in the Manage page of your Nomad app or the Nomad Web Store. In the event you are unable to find your provider, please contact our customer support via live chat.
Once you know who your provider is, simply refer to the below instructions to set up your APN correctly. Note that in all cases, you should always leave "Username" and "Password" fields blank. Fill in ONLY the "APN" field with the correct setting.
APN Settings by Provider
Amber: internet
Blue: bicsapn
Green: data.esim
Jade: mobile
Lilac: wap.tim.it
Neon: internet or globaldata
Plum: truphone.com
Sapphire: e-ideas
Tan: 4g.tele2.se or internet.tele2.se
White: fastaccess or internet
How to set the APN on iOS devices
Go to Settings > Cellular (or Mobile Data)
Select your Nomad eSIM under Cellular Plans (or Mobile Data Plans)
Type in the provided APN information (example for Truphone below), leaving other fields empty
How to set the APN on Samsung devices
Select Settings
Select Connections
Select Mobile networks settings
Select Access Point Names
Select the add button
Click APN and change to the APN information above
How to set the APN on Google Pixel devices
Select Settings
Select Network & Internet
Select Internet
Select the Setting button
Select Access Point Names
Select the + button
If you have further questions, please contact our customer support via live chat.