Most of Nomad's eSIMs are data-only and do not include a phone number, which means you cannot make traditional voice calls or send SMS with these eSIMs.
Please check the individual plan details for more details of what is included in each plan.
For example, WhatsApp uses the data connection provided by your Nomad eSIM to enable messaging and calls, ensuring uninterrupted communication even while traveling. Moreover, to fully utilize WhatsApp's capabilities when using Nomad's data-only eSIM, ensure that you configure the eSIM as your default SIM for mobile data. This guarantees uninterrupted internet-dependent apps' functionality like WhatsApp even when traveling.
Additionally, some eSIM plans may include a "dummy number" provided by the carrier. This number is for identification purposes only and cannot be used to make calls or send SMS. These dummy numbers are not functional for receiving messages required for app verifications, such as WhatsApp registration.
Only Nomad's Thailand eSIM from DTAC will include a phone number with unlimited calls to local DTAC numbers (60 minutes per call) and 30 minutes IDD calls via 00400 to China, Hong Kong, Macau, Taiwan, Korea, India, and Vietnam.
For data-only eSIM plans, you can still make calls and send messages using VoIP or messaging apps like WhatsApp or FaceTime, which use data instead of traditional voice/text services. Alternatively, users may use their primary number on a separate SIM card from their home carrier for calls and texts.
Note that standard international roaming fees may apply. After initiating the Nomad eSIM, ensure the apps like WhatsApp, dependent on data connectivity, have correct permissions and internet access enabled. This allows for uninterrupted usage of features such as messaging, VoIP voice and video calls.
To register WhatsApp, you need an active phone number to receive SMS or calls for verification, which the Nomad eSIM cannot provide. Instead, use your primary SIM card or another valid number. Additionally, WhatsApp can be used for international communication without additional fees since it relies on data, making it a cost-effective solution when traveling.
Additionally, once your WhatsApp is registered using a valid phone number, you can switch to a Nomad eSIM for data connectivity without affecting WhatsApp's functionality. Your existing phone number remains linked to your WhatsApp account.
Frequently Asked Questions (FAQs)
Can I upgrade my data-only eSIM to include text services? Unfortunately, it is not possible to upgrade a Nomad data-only eSIM to include SMS or traditional phone call capabilities.
Are there plans by Nomad that include voice and data options? Nomad primarily focuses on data-only eSIMs. While some plans like the Thailand eSIM include a local number for incoming calls, overall, Nomad does not offer conventional plans with voice and SMS features.
Can I use Nomad's eSIM for calling local numbers? Local calls are not supported (except for Thailand plans). Using apps over data provides the best alternative for such needs.
Can I register WhatsApp using my Nomad eSIM? No, the Nomad eSIM does not support receiving SMS or calls needed for WhatsApp registration as it doesn't come with a phone number. Use your primary SIM or another number for verification.
Does Nomad eSIM support international messaging on WhatsApp? Yes, it supports WhatsApp for global communication without additional charges, as the platform uses data instead of traditional phone services.
Can I keep using WhatsApp if I disable my primary phone number after switching to a Nomad eSIM? Yes, as long as the Nomad eSIM provides an internet connection, WhatsApp will remain functional with your existing phone number.
What if WhatsApp calling or video features are restricted in the region I travel to? Regional restrictions applied to apps like WhatsApp by local ISPs will still apply, even on a Nomad eSIM.
For any additional information, please contact our support team.