When should I activate my Nomad eSIM?

In most cases, Nomad's eSIMs will activate / start automatically when it first connects to the local network.

Install your eSIM before your flight, and turn on your eSIM when you arrive at your destination. Your Nomad eSIM will activate automatically when it connects to the local network. Activation before you arrive at the destination is not possible.

In some cases, you might need to manually activate your eSIM - please refer to the email containing the installation instructions for more details. In these cases, you can activate your plan when you are ready to use data either by clicking the "Activate Now" button on the website or Nomad app.

Ensure your eSIM profile is installed on your device before attempting manual activation. Errors can occur if activation is attempted without installation.

If you need to access the Nomad website/app to activate data, you will need a stable connection, so please consider doing it before arriving at your destination. Follow these steps for a smooth activation process: 1) Pre-install your eSIM before departure, 2) Enable data roaming in your cellular settings, and 3) Check that the correct eSIM is selected as the data source. Additionally, be mindful of the activation window specified on your plan to ensure alignment with your travel dates.

Please note, below are special plans and they start when eSIM is installed - even outside of Thailand, or after 60 days from purchase. Please install your eSIM ONLY AFTER you arrive in Thailand — installing it too early may cause activation to fail.