A payment receipt in the form of a PDF document will be sent to your email upon successful purchase of an eSIM. Please check your inbox and spam folders for the email. If the receipt is not found, proceed to contact Nomad support using the website chat or in-app chat options.
To customize your invoice, provide Nomad support with specific details such as your company name, VAT information, or Tax IDs. Ensure clarity in your request to avoid errors.
If you need a separate invoice for your order, provide the Nomad support team with your purchase Order ID, full name, or company name (as applicable) via the website chat or the in-app chat on Nomad iOS and Android apps.