How to Delete Your Nomad Account and What to Expect
Deleting your Nomad account requires following specific steps depending on your preferred method. Below is a comprehensive guide on the process, timelines, and what happens once your account is deleted.
Overview
Deleting your Nomad account will permanently erase your account history. Carefully review this process and confirm your decision before proceeding. Once deleted, recovering the account or associated data is not possible.
Steps for Deleting Your Account
Using the Nomad App
You can delete your account directly through the Nomad app by following these steps:
Sign in to the Nomad app.
Tap on your profile.
Go to Settings.
Scroll to the bottom left corner and tap on Delete Account.
Please note that once you confirm deletion, you will lose access to all your account history and associated data.
Alternative Method: Contacting Customer Support
If you are unable to delete your account via the app, you can contact Nomad’s customer support. Provide your registered email address and confirm your intent to delete the account. The support team will assist you and complete the process within 1-2 business days.
Timeline and Confirmation
Processing Time: Typically, account deletion requests are processed within 1–2 business days. In some situations, the process may be completed as quickly as 24 hours.
Email Confirmation: Once your account is deleted, you will receive an email confirming the deletion. If you do not receive this email, attempt to log in to confirm whether your account is deleted.
Impact of Deleting Your Account
By deleting your account, the following changes occur:
Loss of Access: You will no longer have access to your account history, including purchase receipts, active plans, or expired plans. Make sure to save any essential information beforehand.
Data Deletion: User information and associated data will be removed from Nomad’s active databases. However, some information may be retained to prevent fraud, address technical issues, or meet legal compliance requirements.
Frequently Asked Questions
Can I recover my account after deletion?
No, after the account is deleted, it cannot be recovered along with any associated data. Be certain before proceeding.
What if I encounter issues during the deletion process?
If you experience any difficulties, contact Nomad's customer support team for assistance. They will guide you through the alternative deletion process.
Will deleting my account delete all my personal information?
Yes, deleting your account removes personal data from the active databases. However, some residual information may be retained solely for legitimate purposes such as fraud prevention or legal compliance. Refer to Nomad’s privacy policy for complete details.
By understanding the steps and implications described above, you can confidently manage the deletion of your Nomad account.