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My friend has given me a referral code, but it says it’s not valid. Why is that?

Updated over 2 months ago

The referral code will return invalid results in any of the following cases:

  • You’re not eligible for the promo. You have to be a new user without any previous purchase history.

  • Your friend's referral code has reached the maximum number of redemptions.

You may also have trouble redeeming your referral code if you have an older version of the app. Please update to the latest version of the app to redeem your referral code.

If our team determine that you are undermining the legitimacy of the referral program by creating multiple fictitious accounts to receive rewards, we reserve the right to disqualify you from the program, stop any data plan service without compensation, suspend your account for future use of our services, and seek remedies as described in our Terms & Conditions.

Do note that any attempt to deliberately damage or undermine the legitimate operation of the Services and the Program may be in violation of criminal and civil laws and we may seek legal actions for remedies.

Note: The Unlimited Thailand 10-Day Plan and DTAC (50GB, 10 Days) plan cannot be purchased using promo codes, referral codes, or points. However, users will still earn points upon successful purchase.

Please contact customer service via our website chat or in-app chat on the iOS or Android app.

Check out our website: getnomad.app

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