Can You Make WhatsApp Calls in Dubai? Complete Guide for Travelers [2025]

Yes, you can make WhatsApp calls in Dubai, but not through local networks as VoIP services are restricted. While WhatsApp messaging works normally, voice and video calls are blocked when using local UAE networks. That said, you can still make WhatsApp calls using international roaming, travel eSIMs, or approved local alternatives.

For travelers, understanding these restrictions and how to legally work around them is key to staying connected. This comprehensive guide explains all your options for staying connected in Dubai.

Understanding Dubai's VoIP Restrictions: What's Allowed and What's Not

Dubai and the broader United Arab Emirates maintain strict regulations on Voice over Internet Protocol (VoIP) services. These restrictions impact how travelers can use communication apps like WhatsApp and FaceTime.

WhatsApp Functionality in Dubai: Messaging vs. Calling

Here’s what works and what doesn’t when using WhatsApp in Dubai on local UAE networks:

These restrictions aren't unique to WhatsApp—they apply to most VoIP services including:

• FaceTime
• Facebook Messenger calls
• Google Meet
• Discord voice chat

The Telecommunications and Digital Government Regulatory Authority (TDRA) actively monitors and enforces these restrictions, with periodic updates to their policies as technology evolves.

Why Dubai Restricts VoIP Services

Dubai's VoIP restrictions stem from several factors:

1. Regulatory Control and Security: The UAE government maintains strict oversight of communications for national security purposes, and encrypted VoIP calls can be difficult to monitor.
2. Economic Protection: Local telecommunication providers Etisalat and Du offer their own paid VoIP services. Allowing free alternatives like WhatsApp would impact their revenue streams.

Alternative Ways to Make WhatsApp Calls in Dubai

Despite the restrictions, travelers have several legitimate options for making WhatsApp calls while visiting Dubai.

Using International Roaming for WhatsApp Calls

If you keep your home SIM active and turn on international roaming, your data is routed through your home country—allowing WhatsApp calls to work.

Considerations:

1. Cost: International roaming rates can be extremely expensive (often $10-15 per MB).
2. Data Packages: Some carriers offer travel data packages, but they may still be costly.
3. Call Quality: Dependent on your home network’s routing efficiency.

For a one-week trip, international roaming data costs can easily exceed $100-200, making this one of the most expensive options for staying connected.

Travel eSIMs: The Optimal Solution for Travelers

Travel eSIMs like Nomad provide a cost-effective and reliable workaround for making WhatsApp calls in Dubai. These digital SIM cards route your traffic through servers outside the UAE, effectively bypassing local restrictions.

For most travelers, a travel eSIM offers the optimal balance of cost, convenience, and reliability. With plans starting from $4.50, you can make hours of WhatsApp calls without worrying about excessive charges or connection issue

If you’re deciding between traditional roaming and eSIMs, check out our in-depth comparison: International Roaming vs. Travel eSIMs. And if you are curious about how eSIMs affect your WhatsApp number? Don’t worry, a travel eSIM won’t change your WhatsApp number, and your chats, contacts and number will stay just the same.

Step-by-Step Guide to Using Nomad eSIM for WhatsApp Calls in Dubai

Before You Travel: Essential Preparation

1. Check Device Compatibility: Ensure your device supports eSIM technology. You can verify your device compatibility on the Nomad eSIM compatibility page.

2. Purchase your Nomad eSIM: Visit the Nomad website or app and select a plan that suits your travel needs. (Tip: Not sure how much data you will need? Estimate your travel data needs with our quick planning guide.)

3. Install your eSIM before departure: Follow the installation instructions provided via email. It's crucial to complete this step before arriving in Dubai, as UAE regulations prohibit the purchase of travel eSIMs within the country.

During Your Stay: Maximizing Your Connectivity

1. Activate Your eSIM Upon Arrival: Nomad eSIMs typically activate automatically when connecting to the local network, so you'll be ready to make WhatsApp calls as soon as you land.

2. Monitor your data usage: Check your usage through the Nomad app to avoid running out of data

3. Data management tips: Explore our top tips to avoid excessive data usage while abroad.

4. Troubleshooting connection issues

• If calls aren't connecting, toggle airplane mode on and off
• Ensure your eSIM is selected as the data provider in your phone settings
• Restart your device if connectivity problems persist

For more detailed steps, check out our guide on what to do if your eSIM is not working while traveling. Using a Nomad eSIM? Our 24/7 support team is here to help if you’re experiencing any issues on the go!

Frequently Asked Questions (FAQs)

Are WhatsApp calls supported in Dubai?

No, WhatsApp voice and video calls are not officially supported on local networks in Dubai or across the UAE. Travelers can still make WhatsApp calls by using workarounds such as international roaming or travel eSIMs that route data through networks outside the UAE.

Will my WhatsApp messages work normally in Dubai?

Yes, WhatsApp text messaging, photo sharing, and voice messages work normally in Dubai without any restrictions. Only the voice and video calling features are affected when using local networks.

Can hotels in Dubai block VPN or eSIM workarounds?

Hotel WiFi networks in Dubai typically implement the same VoIP restrictions as other local networks. However, when using a travel eSIM with cellular data, you're not subject to hotel network restrictions. Your connection operates independently through mobile networks with traffic routing handled by your eSIM provider.

Can I purchase a Nomad eSIM after arriving in Dubai?

No. UAE regulations prohibit the sale of travel eSIMs within the country. You must purchase and install your Nomad eSIM before arriving in Dubai. Make sure to estimate your data needs accurately, as you won't be able to purchase add-ons or new eSIMs once in the UAE.

How much data do WhatsApp calls consume?

WhatsApp calls use the following approximate data amounts:

• Voice calls: 0.15-0.20MB per minute (approximately 12MB per hour)
• Video calls: 3-5MB per minute (approximately 180-300MB per hour)
• Group video calls: 5-10MB per minute depending on participant count

Stay Connected in Dubai Without Compromise

While Dubai's VoIP restrictions can be challenging for travelers accustomed to free WhatsApp calls, you have several viable options for staying connected. For most travelers, a Nomad travel eSIM offers the ideal combination of affordability, reliability, and ease of use.

Before your next trip to Dubai, explore Nomad's UAE eSIM plans to find the perfect connectivity solution for your needs and enjoy unrestricted WhatsApp calls throughout your stay.